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  • Jollybox's aim to focus on SEN, nerodiversity and all learning styles?
    FAQ: Q: How do you maintain SEN friendly? At Jollybox, we understand that every child is unique and has their own way of learning. That's why our main aim is to provide toys suitable for all children, including those with Special Educational Needs (SEN). We offer a wide range of toys, including poppet and fidget toys, which are perfect for neurodiverse and SEN children. Jollybox understand the needs of these children and provide the best possible customer service to every customer. We also welcome feedback from our customers and use it to improve our products and services to ensure that they are always SEN friendly and perfect for everyone.
  • What is involved with the premium and ultimate plans?
    Our premium and ultimate plans offer a range of benefits for your child's learning and development. In these plans, we send out weekly reward charts for the month, which are custom made for your child. These charts help to encourage positive behavior and track progress. Along with this, we also send out monthly rewards boxes with a mix of fun rewards, educational resources, and games. These boxes make learning more fun and encourage a positive attitude towards education.
  • What are Jollybox's reward chart plans?
    Jollybox offers reward chart plans that send 4 weekly charts a month, personalised with imagery specific to hobbies and interests. These charts are designed to help individuals focus on their challenges for the week, which can be customised to suit their needs. Our reward chart plans are an effective way to motivate and encourage individuals to achieve their goals and improve their behaviour. With Jollybox Upgraded's reward chart plans, you can help your child or loved one stay on track and achieve their full potential.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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